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Owned and operated by Moventra Wellness, our team is ready to answer questions about saunas, red light therapy, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like infrared saunas and massage chairs may require additional coordination for delivery scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your package in real time. If you have questions about a shipment in transit, our team is happy to look into the details for you.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space or routine, please review our Return Policy for full details on how to start the process. Our team can walk you through each step.
Can I exchange a product for a different model?
We are happy to help you find the right match. If you would like to swap a sauna size, therapy mat, or massage chair model, contact us within the return window and we will guide you through your exchange options.
What is the difference between infrared and traditional saunas?
Traditional saunas heat the air around you using a stove or heater, creating a high-temperature environment. Infrared saunas use infrared light panels to warm your body more directly at a lower ambient temperature. Many customers choose based on personal comfort preference and the space available in their home.
How do I choose the right massage chair?
Consider the features that matter most to your daily routine, such as heat settings, zero-gravity positioning, and body-scan technology. Our product pages include detailed specifications, and our team can help you compare models based on your space and preferences.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every sauna, therapy mat, and massage chair is chosen for quality materials and thoughtful design.
30-Day Returns
If a product is not the right fit, our return process is straightforward and backed by our return policy.
